A clear and intelligent guide for anyone who wants to engage in effective coaching conversations.

A new and updated fourth edition of this essential text for the Level 5 Diploma in Education and Training that takes into account the refreshed ETF standards and the changing direction of teaching and learning.

A handbook of policing leadership behavioural skills to inform and improve police knowledge, understanding and effective practice.

This new edition of a successful and well-established textbook has been reworked and updated to meet the needs of today’s student and practitioner, ensuring that they are fully prepared to meet the needs of diverse service user groups and demonstrate how they are meeting professional standards.

An invaluable guide for Practice Educators and Practice Supervisors undertaking learning and assessment to gain and maintain Stage 1 or 2 status under the Practice Educator Professional Standards for Social Work (2019) and for those involved in facilitating the learning, support, assessment and CPD of Practice Educators. 

New edition of best-selling book which helps social workers gain a comprehensive understanding of how to achieve best practice in applying the Care Act 2014.