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Effective Personal Tutoring and Academic Advising in Higher Education

Effective Personal Tutoring and Academic Advising in Higher Education

AUTHOR : By Dave Lochtie, Emily McIntosh, Andrew Stork, Ben W Walker, Nienke Alberts and Alison Raby

ISBN : 9781916925052

Edition No : 2

Publication : Apr 14, 2025

Extent : 280 pgs

ISBN : 9781916925069

Edition No : 2

Publication : Apr 14, 2025

Extent : 280 pgs

ISBN : 9781916925076

Edition No : 2

Publication : Apr 14, 2025

Extent : 280 pgs


This is a comprehensive guide for higher education professionals engaged in student support, advising, or personal tutoring roles.

It covers a range of key topics relating to tutoring in the HE landscape including

  • definitions,
  • coaching,
  • core values and skills,
  • boundaries,
  • monitoring students,
  • undertaking group and individual tutorials and
  • the need to measure impact.

A scholarly and practical text, it brings together relevant academic literature to inform personal tutoring practice and contextualise the role within HE policy.

This second edition explores topical and timely content with new chapters that examine the pedagogy of personal tutoring, key concepts surrounding effective student interactions, and inclusive personal tutoring. Further emphasis is placed on student engagement and motivation as well as how to effectively share responsibility and manage expectations. Reflective exercises are provided throughout the text to encourage critical thinking about this key role.

Please also see the The Higher Education Personal Tutor’s and Advisor’s Companion where the themes of this book are illustrated by real life case studies form universities around the UK. 


Updated foreword by Professor Liz Thomas and authors' note on second edition


Chapter 1: What is a personal tutor?

Chapter 2: The pedagogy of personal tutoring

Chapter 3: Core values and skills of the personal tutor

Chapter 4: Setting boundaries

Chapter 5: Key activities - identifying and supporting student populations

Chapter 6: Key activities - effectively supporting all stages of the student lifecycle

Chapter 7: Key concepts - effective student interactions, engagement and relationships

Chapter 8: Reflective practice and professional development

Chapter 9: Measuring impact

Chapter 10: What next?



Dave Lochtie is the Operations Manager for the Personal Learning Advisory Service at the Open University which provides targeted one-to-one support for students identified in the institution’s Access and Participation Plan. He is Chair of the UK Advising and Tutoring association (UKAT) which supports personal tutors and academic advisors across the UK, as well as Co-chair of the Association for Peer Learning and Support which promotes best practice in student-led learning. He is a qualified teacher and co-author of Effective Personal Tutoring in Higher Education. He has worked in student services management roles at the universities of Derby and New Orleans as well as serving as a Director, Trustee and Governor of the University of Roehampton and Bournemouth University Students’ Union.

Emily McIntosh is Director of Student Life at the University of Bolton where she is have responsible for welcome and induction, personal tutoring, student learning development and peer learning as well as contributing to a variety of cross-institutional strategic initiatives.  Herresearch interests extend to student peer learning, transitions, personal tutoring and student resilience.  She is an Executive Committee member of UK Advising and Tutoring (UKAT) and a member of the UKAT Research Committee.  She is also the network coordinator for the European First Year Experience Network (EFYE).  She previously held positions at the University of Manchester, the University of Liverpool and Keele University working in a variety of roles in teaching & learning, student support and the broader student experience.

Andrew Stork is a University Teacher and Programme Director for the Postgraduate Certificate in Medical Education at the University of Sheffield. He is a Senior Fellow of the Higher Education Academy and has presented at national and international conferences on personal tutoring. He has experience of a wide range of educational sectors and contexts, and has taught on and led postgraduate education programmes across a range of sectors. Previously, he was cross-institutional quality lead for personal tutoring and student experience, and has held a broad range of curriculum leadership, quality, teaching enhancement and staff development positions. Find out more about Andrew's work at

Ben W Walker is a senior lecturer in Educational Development at Oxford Brookes University where he supports colleagues to gain fellowship of the Higher Education Academy, delivers staff development and undertakes educational research projects. In previous roles at the University of Lincoln, Manchester Metropolitan University and the University of Derby, he supported a wide range of trainee teachers and existing practitioners. He was  programme leader of the Postgraduate Certificate in Learning and Teaching in Higher Education and has been an invited keynote speaker at national and international conferences. As co-author of books and journal articles on personal tutoring, he is at the forefront of professional development and research in this field and committed to developing it further. Find out more about Ben at

Nienke Alberts is a Senior Research Associate and Lecturer in Anthropology at the University of Bristol. She led on the Personal Tutoring Project, a research project that was set up to review and evaluate personal tutoring at the University of Bristol, looking at the experiences of both staff and students. In this role she also advises the University of Bristol on personal tutoring policy and practice. Previously, she worked as a researcher at AccessHE on research identifying barriers students from minoritised backgrounds face accessing Higher Education while supporting universities to evaluate the impact of their outreach activities. She has worked as a lecturer at University College London, the University of Roehampton, and the University of East London.

Alison Raby is a Senior Lecturer, Senior Tutor and Programme Leader at the University of Lincoln, in addition to being co-Project Manager of the University’s partnership with Guizhou University in China. Prior to this, she worked with international students at Nottingham Trent International College, after leaving Poland where she taught EFL and ran an English school. She has a master’s degree in Applied Linguistics and has completed a PhD on An Exploration of the Relationships between Chinese Students and their Personal Tutors: an IPA Study. I have published book chapters and journal articles on personal tutoring, and am currently part of UKAT’s leadership team.

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Your Reviews on this book

Overall this is an excellent text, particularly relevant in these metrics-orientated times ... where any systematic guidance on how we can undertake core roles is enormously helpful. 

Sally Brown, Emerata Professor


An important addition to the field of personal tutoring and academic advising.  The structure of the chapters in this text makes it the perfect training tool for new advisors and a great reference for experienced advisors.  The case studies, critical thinking activities, and discussions make the content come alive.  Every personal tutor, advisor and support services or advising administrator needs this book in their toolkit.


Amy Sannes, President, NACADA


... The approach is inclusive;  the authors are careful to stress that the traditional separation between academic personal tutors and professional advisers is changing, and the publication will be of use to all those engaged in supporting students’ learning.   The book is innovative;  although firmly based on relevant research and with wide reference to literature on the subject, the approach is essentially practical.   


Penny Robinson, President of UKAT

An excellent presentation of personal tutoring in HE.... The book raises thoughts and desire to develop yourself personally and the organization. The book is thus a valuable tool for deans, rectors and other executive personal within HE.

Jarmo Virta, Turku University of Applied Sciences

Your book has been my bible of “how to” establish Academic Advising in the Australian Regional context. It provided the insight I needed to conceptualise what advising could look like in a more practical and operational sense... The book provides a cohesive roadmap for effective advising, yet provides space to shape advising within our unique regional context...I know I will continue to use this book for many years to come as we refine and mature our advising approach.

Dr Cat Picton University of the Sunshine Coast (USC), Australia
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