A clear and intelligent guide for anyone who wants to engage in effective coaching conversations.

A new and updated fourth edition of this essential text for the Level 5 Diploma in Education and Training that takes into account the refreshed ETF standards and the changing direction of teaching and learning.

A collection of (fictitious) stories told from the residential child care worker role to help demonstrate how they work with dilemmas, weigh up options and make decisions in the moment.  

Principal Social Workers, from both adults' and children's services, talk about key areas of their practice.

Through the use of an annotated thinking aloud framework, this collection of fictional clinical scenarios explores how midwives might work with dilemmas, weigh up options and make good decisions. 

Practical ideas from the science of happiness to transform performance at work for individuals, teams and organisations.

Ensures you have all the necessary knowledge at your finger tips to be an effective school governor.

A handbook of policing leadership behavioural skills to inform and improve police knowledge, understanding and effective practice.