A clear and intelligent guide for anyone who wants to engage in effective coaching conversations.

A new and updated fourth edition of this essential text for the Level 5 Diploma in Education and Training that takes into account the refreshed ETF standards and the changing direction of teaching and learning.

A collection of (fictitious) stories told from the residential child care worker role to help demonstrate how they work with dilemmas, weigh up options and make decisions in the moment.  

This book helps leaders and managers understand the impact of hybrid working on the well-being of staff and offers practical ideas  to reduce work-related stress and create an effective, flexible and motivated workforce.

A practical guide for the nursing care of neonates within hospital and home settings for the first year of life.