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Effective Personal Tutoring in Higher Education

Effective Personal Tutoring in Higher Education

AUTHOR : By Dave Lochtie, Emily McIntosh, Andrew Stork and Ben W Walker

ISBN : 9781910391983

Edition No : 1

Publication : Oct 8, 2018

Extent : 240 pgs

ISBN : 9781910391990

Edition No : 1

Publication : Oct 8, 2018

Extent : 240 pgs

ISBN : 9781911106005

Edition No : 1

Publication : Oct 8, 2018

Extent : 240 pgs

ISBN : 9781911106012

Edition No : 1

Publication : Oct 8, 2018

Extent : 240 pgs


This is an important title for all academic and professional staff within higher education (HE) who have a personal tutoring, student support or advising role.

It examines key topics in relation to tutoring including definitions, coaching, core values and skills, boundaries, monitoring students, undertaking group and individual tutorials and the need to measure impact. Throughout, the text encourages reflection and the need to think critically about the role of the personal tutor.

A scholarly and practical text, it comprehensively brings together relevant academic literature to inform tutoring practice as well as contextualising the role within the HE policy and quality assurance landscape.

Please also see the forthcoming The Higher Education Personal Tutor’s and Advisor’s Companion where the themes of this book are illustrated by real life case studies form universities around the UK.



Foreword by Professor Liz Thomas


Chapter 1: What is a personal tutor?

Chapter 2: Core values and skills of the personal tutor

Chapter 3: Setting boundaries

Chapter 4: Key activities: identifying and supporting student populations

Chapter 5: Key activities: effectively supporting all stages of the student lifecycle

Chapter 6: Using solution-focused coaching with students

Chapter 7: Reflective practice and professional development

Chapter 8: Measuring impact

Chapter 9: What next?




Andrew Stork is a lecturer in marketing, Senior Fellow of the Higher Education Academy and co-author of the highly regarded book Becoming an Outstanding Personal Tutor: Supporting Learners through Personal Tutoring and Coaching. As well as presenting at national and international conferences he has published research in personal tutoring and coaching. He has held the roles of cross-institutional quality lead for personal tutoring and student experience, course leader of the postgraduate certificate in education course, and a variety of curriculum leadership, quality and staff development positions. He is a chartered marketer and, prior to working in education, worked in marketing management and consultancy roles.

Ben Walker is a senior lecturer and doctoral researcher in academic development at the University of Lincoln and co-authored the highly regarded Becoming an Outstanding Personal Tutor: Supporting Learners through Personal Tutoring and Coaching (2015).  He has designed and delivered staff development on personal tutoring, is a member of the UK Advising and Tutoring (UKAT) Professional Development committee and a Senior Fellow of the Higher Education Academy.  Previously he held the roles of manager of personal tutoring, head of department for English, course leader of the Postgraduate Certificate in Education course and English teacher. 

Dave Lochtie is Chair of the Professional Development Committee and Executive Committee member for UK Advising and Tutoring (UKAT) which represents and supports personal tutors and academic advisors across the UK. He is also the Student Opportunities Manager at the Union of Students, University of Derby having previously worked at the Universities of New Orleans, Roehampton and Bournemouth in the management of Personal Tutoring, Success Coaching, Administration and Admissions.  Prior to this he worked as a qualified primary school teacher. He also served as an elected Director, Trustee and Governor of the University of Roehampton and Bournemouth University Students Union.

Emily McIntosh is Director of Student Life at the University of Bolton where she is have responsible for welcome and induction, personal tutoring, student learning development and peer learning as well as contributing to a variety of cross-institutional strategic initiatives.  Her research interests extend to student peer learning, transitions, personal tutoring and student resilience.  She is an Executive Committee member of UK Advising and Tutoring (UKAT) and a member of the UKAT Research Committee.  She is also the network coordinator for the European First Year Experience Network (EFYE).  She previously held positions at the University of Manchester, the University of Liverpool and Keele University working in a variety of roles in teaching & learning, student support and the broader student experience.

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Your Reviews on this book

Overall this is an excellent text, particularly relevant in these metrics-orientated times ... where any systematic guidance on how we can undertake core roles is enormously helpful. 

Sally Brown, Emerata Professor


An important addition to the field of personal tutoring and academic advising.  The structure of the chapters in this text makes it the perfect training tool for new advisors and a great reference for experienced advisors.  The case studies, critical thinking activities, and discussions make the content come alive.  Every personal tutor, advisor and support services or advising administrator needs this book in their toolkit.


Amy Sannes, President, NACADA


... The approach is inclusive;  the authors are careful to stress that the traditional separation between academic personal tutors and professional advisers is changing, and the publication will be of use to all those engaged in supporting students’ learning.   The book is innovative;  although firmly based on relevant research and with wide reference to literature on the subject, the approach is essentially practical.   


Penny Robinson, President of UKAT

An excellent presentation of personal tutoring in HE.... The book raises thoughts and desire to develop yourself personally and the organization. The book is thus a valuable tool for deans, rectors and other executive personal within HE.

Jarmo Virta, Turku University of Applied Sciences

Your book has been my bible of “how to” establish Academic Advising in the Australian Regional context. It provided the insight I needed to conceptualise what advising could look like in a more practical and operational sense... The book provides a cohesive roadmap for effective advising, yet provides space to shape advising within our unique regional context...I know I will continue to use this book for many years to come as we refine and mature our advising approach.

Dr Cat Picton University of the Sunshine Coast (USC), Australia
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