A bumper book of powerful problem-solving tools and techniques presented clearly and concisely by a highly respected author.

If you want to develop your ability to manage yourself and the people who work for you, this engaging guide is just what you need.   

This innovative book uses examples from popular TV shows to help teachers support the development of students' practical skills. 

An in-depth look at the key roles and responsibilities of the education adviser.

A handbook of policing leadership behavioural skills to inform and improve police knowledge, understanding and effective practice.

A practical guide for the nursing care of neonates within hospital and home settings for the first year of life.

A fully revised and updated fourth edition of the Complete Guide to the Level 4 Certificate in Education and Training, suitable for use with any awarding organisation.

This book provides a framework for teachers to develop, through their planning, a cognitive pedagogy of writing that develops writing quality and achievement.

An essential book to support students from diverse backgrounds as they embark on a Master’s degree in social work.

Key listening skills for police officers at all levels explained and exemplified.

Focuses on using a strength-based approach when working with children and families; based on the belief that there are always strengths in the most challenging of situations.

Helps social workers and health professionals recognise potential risks in situations, when to avoid involvement, and how best to manage the risks.