Dr Tanya Moore has been working in social work and social care for more than 30 years as a practitioner, educator and practice leader. She is currently Principal Social Worker in Hertfordshire Adult Care Services and Doctoral Supervisor at The Tavistock and Portman NHS Foundation Trust. Her research is on the emotional experience of continuing professional development for social workers but she has also published on the use of a complexity lens for organisational change in social care. Tanya actively promotes the use of theoretically informed reflective practice across all areas of social work. She believes that people who draw on care and support services are entitled to nothing less.