A clear and intelligent guide for anyone who wants to engage in effective coaching conversations.

A new and updated fourth edition of this essential text for the Level 5 Diploma in Education and Training that takes into account the refreshed ETF standards and the changing direction of teaching and learning.

A collection of (fictitious) stories told from the residential child care worker role to help demonstrate how they work with dilemmas, weigh up options and make decisions in the moment.  

Through the use of an annotated thinking aloud framework, this collection of fictional clinical scenarios explores how midwives might work with dilemmas, weigh up options and make good decisions. 

Intelligence-led Policing is essential reading for all pre-join policing qualifications and is matched to the national policing curriculum. Suitable for all trainee and student police officers as well as those on criminology courses.